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Staffing Shortages were Hospital CEO’s Number 1 Concern in 2021

For the first time in 17 years, hospital CEO’s ranked staffing shortages as their number one concern from 2021.

Financial challenges, which has held the number 1 spot since 2004, dropped to number 2 according to the American College of Healthcare Executives’ annual survey.

The full list of the top 10 concerns are:

  1. Personnel shortages of all types, including physicians

  2. Financial challenges

  3. Patient safety and quality

  4. Behavioral health and addiction issues

  5. Governmental mandates

  6. Access to care

  7. Patient satisfaction

  8. Physician-hospital relations

  9. Technology

  10. Population health management

  11. Reorganization (mergers and acquisitions, partnerships, and restructuring)

Significant statistics from the survey include:

  • 94% of CEOs ranked a deficit of registered nurses as the most pressing within the category of personnel shortages, followed by technicians, therapists, primary care physicians, physician specialists and physician extenders.

  • Within the category of financial challenges, 87% of CEOs ranked increasing costs for staff and supplies as the most pressing within the category

  • 45% of CEOs ranked high prices and insufficient reimbursement for medications as the most pressing within the category of patient safety and quality

Responses from 310 healthcare executives were used in the survey, which asked respondents to rank 11 challenges impacting their hospitals in order of how pressing they are.


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