Question 1

Why is the current healthcare staffing model in need of an update?

Accepted Answer

There is a massive and growing practitioner shortage in the healthcare industry. More specifically, there are so many metro areas that are saturated w/ providers, while many suburban and rural areas are suffering every day.   Freelance practitioners are often hired to relieve shortages like this, but the current staffing supply chain is often slow and expensive. Medical practices often pay high agency markups and sacrifice an estimated $7500 per day due to onboarding delays. Furthermore, over 50% of physicians report burnout, and patients ultimately suffer.

Question 2

What is What is Hyr Medical's overarching vision and mission?

Accepted Answer

Our Mission: Hyr Medical's mission is to empower employers to directly recruit and credential physicians without using agencies.   Our Vision: To create a world in which space and time are no longer barriers to providing and receiving quality healthcare   Hyr Medical is fundamentally transforming and modernizing the online healthcare staffing industry and enable an elastic, responsive and on-demand workforce. We are shaping the healthcare hiring economy by offering more lifestyle choices for healthcare providers and more staffing flexibility for medical practices.

Question 3

What is Hyr Medical doing to reduce credentialing time and waste?

Accepted Answer

This is an enormous issue for providers and medical practices. The short answer is that Hyr leverages numerous data partnerships and applies web-technology, automation and streamlined processes to significantly reduce the time required for credentialing. Our staff prepares documents on behalf of providers and electronically sends documents for review and signature. Final documents and artifacts are then sent to the medical practice.   Hyr Medical has also formed a partnership with Axuall (www.axuall.com) to leverage its blockchain-based credentialing and verification network to eliminate the wasteful practice of revalidating provider information. This will result in a significant reduction in credentialing cycle time. We have conducted early pilot activities with Axuall and believe that digitial credentialing (built on the blockchain) is the future for the staffing industry.   For more information on Axuall visit: https://www.axuall.com/press

Question 4

Why should providers and medical practices join Hyr?

Accepted Answer

To put it simply, Hyr Medical's software-as-a-service model allows healthcare systems to hire faster and save money. By eliminating agencies from the picture, our platform allows you to connect directly with pre-vetted physicians who are ready to work for you.   To learn more about the many features that we offer, go to https://hyrmed.com/for-employers

Question 5

How are provider rates set on Hyr Medical?

Accepted Answer

Rates are ultimately set by the medical practice. However, Hyr Medical does collaborate with the medical practice by providing benchmark rates to ensure that rates are competitive and high enough to quickly attract high quality, freelance providers. Note that rates on job postings are always transparent; they are displayed upfront on Hyr, along with the exact practice location. This is part of our Hyr Provider Bill of Rights. We believe that providers and medical practices should be able to set rates without haggling and wasting time.

Question 6

Is joining Hyr Medical FREE for providers and medical practices?

Accepted Answer

Joining Hyr is always FREE for physicians. Providers can complete their profile and search all jobs and medical practices can post an unlimited number of freelance, permanent and telemedicine jobs on the Hyr marketplace.   Using Hyr's platform as an employer is subject to a monthly fee which you can view at https://hyrmed.com/pricing

Question 7

Can physicians, NPs, PAs and CRNAs join Hyr Medical?"

Accepted Answer

Yes! We have opportunities for a large number of healthcare professionals. Hyr Medical started in 2018 with a focus on physicians. In 2020, we expanded the marketplace to include NPs, PAs and CRNAs.

Question 8

Does Hyr Medical provide medical malpractice insurance coverage?

Accepted Answer

Yes. Hyr covers its 1099 contracted providers with our A++ rated MedPro (Berkshire Hathaway) med-mal policy. Coverage limits are aligned with state requirements and tail-coverage is provided. In some cases, the medical practice may prefer to provide its own coverage instead of accepting Hyr Medical's policy.

Question 9

Why is it important to 100% complete my profile on Hyr Medical?

Accepted Answer

When you first create your free account on Hyr, your profile is only partially complete. You can browse all jobs on the marketplace, but you can't apply.   Completion of your profile to 100%, which only takes 5-10 minutes, enables you to apply to jobs and notify medical practices of your interest. In addition, you'll want to upload a current CV to allow the medical practice to start reviewing your information.

Question 10

Will you call me after I join and will I receive match emails and notifications?

Accepted Answer

As a company founded by clinicians, we know your time is valuable. We will not call or text you (see "Provider Bill of Rights" below).    You will receive emails (usually system generated ones regarding jobs you match for or the status of jobs you've applied to) and push notifications if you use our iOS or Android mobile app. We will only call or text you if you are going through the credentialing process with a medical practice. Please refer to Hyr's Provider Bill of Rights below.​​

Question 11

Who can see my profile and how is my information protected?

Accepted Answer

Your profile is hosted on our encrypted, cloud-based servers. Only you, the medical practices, and Hyr Medical can view your profile.

Question 12

How does Hyr Medical manage the provider credentialing process?

Accepted Answer

Once a provider applies to a job, completes an e-background check via Hyr and is accepted by the medical practice, they will securely upload and store their credentialing documents (medical license, merit badge certificates, diplomas, etc.). We will request and complete the medical practice applications, payor enrollment forms, and any other required documents. We will also leverage your CV, CAQH, NPDB, and other data sources. We will then alert the provider via email to electronically review and sign the documents. The final credentialing package will then be submitted to the medical practice.

Question 13

How long does it take to start working at a new medical practice?

Accepted Answer

This varies from practice to practice, but in general, once all your application materials are completed and artifacts collected (2-4 weeks), Hyr will submit the final credentialing package to the medical practice. The medical practice, based on their internal process and bylaws, will submit your file for privileging (4-8 weeks). Through our partnership w/ Axuall, we continue to pilot digital credentialing approaches to dramatically reduce this credentialing cycle time.

Question 14

How and when are providers paid for completed assignments?

Accepted Answer

Excellent and important question! Compensation for completed assignments, which includes clinical work and travel lump sum allowance, are direct deposited into the providers designated bank account. Payment is made within 30 days of assignment completion.

Question 15

Does Hyr reimburse the cost of new state medical licenses?

Accepted Answer

Yes. Hyr Medical will reimburse you for those costs if it's a state that you're not licensed in. The reimbursement will ONLY occur after you complete your first shift with Hyr Medical at the new medical practice.

Question 16

Is Hyr's medical practice agreement really only 1 page long?

Accepted Answer

Yes! We believe in transpareny, simplicity and speed. We don't hide behind legal jargon and want to ensure you fully understand how Hyr Medical can work for you.

Question 17

How is information provided to Hyr Medical for job postings?

Accepted Answer

Once you are a client, we will provide you with a facility representative account where you can fill out the information needed for each job. By doing this, you're able to post as many jobs as you need to an as frequently as needed.   You can then view the job posting by logging into your facility rep account on app.hyrmed.com.

Question 18

How does the medical practice gain online access to Hyr Medical?

Accepted Answer

Once the 1-page agreement is finalized, we will provide the medical practice with one or more facility rep accounts on Hyr. The facility rep is generally the recruiting manager who reviews job applicants, accepts/declines applicants to start credentialing, reviews/monitors posted jobs and browses and connects w/ physicians on the Hyr platform. Hyr also relies on the facility rep to notify us to update or remove certain posted jobs.

Question 19

How does Hyr manage the invoicing process with medical practices?

Accepted Answer

When a provider is scheduled for an assignment w/ the medical practice, Hyr Medical will send a confirmation letter to both parties for electronic signature. Once the assignment is completed, Hyr will invoice the medical practice. The invoice will include both the fee for clinical services and the travel lump sum. Payments terms are net 30 days.

Question 20

What can medical practices do to further reduce staffing cycle times?

Accepted Answer

Once you have accepted an applicant to begin credentialing, timely communication is critical to ensure the shortest overall cycle time. We will follow up with you regarding interview setup (if needed) and credentialing documents. Also, please let Hyr know if you need to make any updates to the job posting.

Question 21

Confused about the Hyr Medical platform?

Accepted Answer

Reach out to us and we're happy to answer all of your questions!